UI / UX Design • Bespoke CMS • Development

Costa Coffee is in their own words ‘the nation’s favourite coffee shop. They have over 1,700 coffee shops nationwide and almost 3,000 worldwide.

We were approached by a franchisee to help solve a particular problem in their stores. That problem centered around staff rotas and shift management. Working closely with the stores, we produced a web application that enabled the managers of the stores to produce a weekly rota based on intelligent data analysis that can predict daily sales and hence the labour needed to manage sales.

Our Approach

The rota can be emailed out to staff members who can also use the web application to track their time on any given day. The daily shift data is used by managers to produce payroll sheets at the end of the month.

As employees are constantly on the move, we naturally developed the web application ‘mobile first’, so that staff can quickly and easily clock in, clock out and take breaks with ease.


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